Windhoek · Customer win-back

Win back the customers you already have.

Most service businesses lose touch after the first job. The service that was due, the quote nobody chased, the work the customer said "next time" to. We find those customers in your own records and bring them back on WhatsApp.

30 minutes, at your business or on a call. No cost, no obligation.

Where the money goes

The easiest sale is to someone who already trusts you

A past customer knows your work and has your number. They didn't leave because of you. Nobody reminded them.

The reminder never sent

The service, check-up or maintenance was due. The customer forgot, and went wherever was closest.

The quote nobody chased

You sent the quote. They meant to reply. A week later it was gone from both your minds.

The work they said "next time" to

You advised more work and the customer put it off. That job is still waiting. Someone just has to ask.

Start here

The free Win-Back Check

We sit down with your customer records (job cards, invoices or your contact list) and show you exactly who should have come back.

You leave with

30 min · Free
  • Your list: the customers who haven't been back, and why each one was due.
  • Its value in N$: worked out from your own average job, not from our guess.
  • Three WhatsApp messages written for your business, ready to send yourself.

Yours to keep, whether you work with us or not.

How it works

Set up once. Runs every time.

  1. We read your records

    Job cards, invoices, a spreadsheet or a notebook. We work with what you have and keep it private.

  2. We find who's due

    Who needs a service, who never answered a quote, who put off advised work, and when to contact each one.

  3. Your WhatsApp follows up

    Short, personal messages go out from your business number at the right time. Replies come straight to you.

Who it's for

Businesses where customers should come back

Auto workshops
Solar and backup power
Security installers
Any business with a customer book

Proof

Pilot running now

A Windhoek auto workshop, 90-day pilot

Running since September 2026 on the workshop's own customer records. We publish the results here in January 2027, with the owner's permission.

Your customers stay yours

  • Messages go only to customers who agreed to hear from you.
  • You own your WhatsApp number, Facebook page, ad account and website. We only get partner access.
  • Your customer list is never shared or used for anyone else.

When the win-back needs more

We also build what brings new customers in

Brand and designLogo, signage, quotes and invoices that look the part.
WebsitesFast, mobile-first, with WhatsApp built in.
Facebook and Instagram adsRun from your own account, paid on your own card.
WhatsApp automationEnquiries answered and followed up, every time.

Find out who should have come back

Thirty minutes with your records. You'll know the names, the number in N$, and what to send them.

Book a free Win-Back Check